Frequently Asked Questions
Answers to common questions about Pitch Notes.
01 Is Pitch Notes licensed and regulated, and in which jurisdiction does it operate?
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Pitch Notes is licensed by the Malta Gaming Authority (MGA) and also holds a UK Gambling Commission licence, ensuring compliance with strict EU and UK standards. Both licences require regular audits, segregation of player funds, and dispute‑resolution mechanisms. You can find the licence numbers in the footer of our site.
02 What types of bets can I place on World Cup matches at Pitch Notes?
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Pitch Notes offers a full range of pre‑match and in‑play markets, including match result, both‑teams‑to‑score, Asian handicaps, over/under totals, and player‑specific props. For the World Cup we also provide group‑winner, outright winner, and cross‑group accumulators. All markets are priced using real‑time data feeds and can be combined into multis.
03 How do I verify my account and why is verification required before I can withdraw?
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To comply with anti‑money‑laundering rules we ask all customers to verify their identity (ID, proof of address, and sometimes a payment method scan) before a first withdrawal. Verification is usually completed within 24 hours; until then withdrawals are blocked but you can still deposit and bet.
04 What are the minimum deposit and withdrawal amounts, and which payment methods are accepted?
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The minimum deposit is €10 (or equivalent in supported currencies) and the minimum withdrawal is €20. We accept Visa, Mastercard, Skrill, Neteller, ecoPayz, and direct bank transfer; crypto deposits (BTC, ETH, USDT) are also allowed with no minimum. Withdrawals to e‑wallets process within 24 hours, while card and bank transfers take 3‑5 business days.
05 Does Pitch Notes offer any bonuses or promotions for World Cup betting, and what are the wagering requirements?
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New customers receive a 100 % match bonus up to €100 on their first deposit, plus a free €10 bet for the World Cup opener. The bonus is subject to a 30‑x wagering requirement on the bonus amount only, which must be cleared within 30 days. Free bets cannot be withdrawn as cash; any winnings from them are paid as withdrawable funds.
06 What responsible gambling tools does Pitch Notes provide to help me stay in control?
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Pitch Notes provides deposit limits, loss limits, session‑time reminders, and the ability to self‑exclude either temporarily or permanently. All these tools are accessible from the ‘Responsible Gambling’ section of your account and can be adjusted at any time without contacting support.